Challenge

The process of giving pre- and post-visit instructions to gastroenterology patients is time consuming and labour intensive. Ensuring patients adhere to the provided materials and instructions requires a more efficient and streamlined approach that improves compliance and optimises resource utilization.

Our solution

A digital engagement tool for pre- and post-visits was introduced, which streamlined the patient education process by offering detailed information regarding the procedure preparation and after-care. It not only saved valuable time and resources for the physicians but also allowed them to be more focused and present during medical visits. The results point to an elevated standard of patient care achieved through optimized time management and improved resource allocation.