Translate patient-reported experience (PREM) into real improvements to raise service and care quality
We have been using the Longenesis digital tools for most of the Children's hospital's patient surveys for more than a year and the collaboration is truly pleasant and professional. The most important collaboration factors that we highly appreciate are availability, speed, and development.
Austra Straume
Head of Patient experience department Children's Clinical University Hospital
Challenge
Ensure convenient and easy-to-perceive PREM data gathering from patients/parents in order to improve understanding of their experiences in the hospital, identify common challenges and put in place subsequent improvements.
Our solution
Through the successful integration of the Engage platform, feedback from hospital visitors can be gathered in real-time. Users can conveniently provide their insights via SMS, QR codes, and emails. This implementation ensures a seamless and user-friendly approach to collecting valuable feedback, contributing to ongoing improvements in patient care and overall hospital services.
Yearly subscription
Licence without authorization
Response alerts
iFrame style settings
Calculated personalized answers
Data analytics
Integrations available
Activity templates
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